for your valuable feedback
Annual maintenance charges on Dhani Stocks are Rs.0.You won’t be charged for just holding shares in your DhaniAccount
If you are sure you want to delete your account please beinformed that
Before initiating the process of Demat account closure, thestockholder has to:
Steps to close the Dhani Stocks account
If everything goes well, it takes 15 days to close the account.Please note that there are no account closing charges.Or contact our customer support for help
Primary bank account is the user’s bank account which isallowed for adding and withdrawing funds. User will not be ableto add or withdraw from and to any other bank other thanprimary bank.
No,it is not possible to invest using credit/debit card on DhaniStocks
SEBI rules say the investments should be made throughverified bank accounts only. It is not possible to verify bankaccounts when investments are made using a credit.debit card.
You can use the following options :
Without adding a bank account, it is not possible to invest. SEBIrules say the investments should be made through verifiedbank accounts only.
You can change your email ID from the account details section.You can do this only once every 60 days and verify the emailID.
Note : The email change option is available on our modern app
Please raise a request to switch to modern app
On App : You will find the option to change your password inthe ‘Profile’ section.
On App : You will find the option to change your mobile numberin the account details section. You can do this only once every60 days upon verification of the number.
You will be asked to add nominee details during onboarding.You can also add nominee details in account section of the app
You can try searching for your issue. Alternatively you can raisea ticket with us. If you still face issues, please raise a ticket withcustomer support with your Client ID or Contact
Contact :022-61446300
Email :helpdesk@dhani.com
In order to get the address changed or updated in your Tradingand Demat Account held with Indiabulls Ventures Limited (IVL),you would need to:
NSDL Address Change Form – Securities
CDSL Address Change Form - Securities
Submit the duly filled & signed form along with the requiredproofs (as mentioned on the form) to your nearest Indiabullsbranch. Alternatively you can also send the same at theaddress mentioned on the form itself.
Once you have submitted the form, you can check the status onthe 5th working day (post submission) either on-line by logginginto your account or call our Customer Care Helpline022-61446300.
Note:
Incase you have a joint Demat account, then "Proof of Identity"(POI) is required for all the holders whereas the "Proof ofAddress" (POA) is required only for the first holder.
Address change requests for Demat Accounts held with NSDL,need to also be accompanied with the "Latest DP TransactionStatement"
You can get the statement in the x section.
Please press the ‘Reports’ button below to go to reports section
You can get this statement in the reports section as ‘OrderHistory’ or see them under transactions
You can get the statement in the Reports section.
Please press the ‘Reports’ button below to go to reports section
You can get the statement in the Reports section.
Please press the ‘Reports’ button below to go to reports section
Try to check the password or reset it.
You can using your PIN or OTP
If you still face issues, please raise a ticket with customersupport with your Client ID or Contact
Contact :022-61446300
Email :helpdesk@dhani.com
Initial Public Offering (IPO) is the process in which a privatecompany becomes public by selling a portion of its stake toinvestors.
An IPO is generally initiated to infuse new equity capital into thefirm, to facilitate easy trading of the existing assets, to raisecapital for the future, or to monetize the investments made bythe existing stakeholders.
If you have a Demat Account with Dhani Stocks and active UPIapp, you can follow these simple steps:
We will keep you updated on your status on the same IPOpage.
If you place multiple bids, the bid with the maximum amount willget blocked.
Example:
Bid 1: 1 lot of 10 shares at Rs. 20 per share
Bid 2: 2 lots of 10 shares at Rs. 18 per share
Then the amount blocked will be 2x10x18 = Rs. 360
You can place a maximum of 3 bids. The amount correspondingto your highest bid will be blocked.
Suppose you placed 3 bids for one lot at issue price of Rs. 100,Rs. 112 and Rs. 115 each for XYZ IPO whose lot size was 130shares. Then amount corresponding to highest bid (Rs. 115 X130 = Rs. 14,950) would have been blocked.
The maximum amount that you can place a single IPO bid isRs. 2 Lakhs.
No, as per regulations, all applications will be rejected if anindividual pays for the same IPO using more than onebrokerage platforms.
Only one application is permitted on a single PAN card identity.
No, as per regulations, currently only UPI apps can be used toplace an IPO bid via Dhani Stocks.
You can try searching for your issue. Alternatively you can raiseticket with us. Our customer support will help you in no time
Contact :022-61446300
Email :helpdesk@dhani.com
The intraday buy and seek profit amount will get blocked forthat same day as per SEBI guidelines.
This same profit will get credited to your trading balance on thenext trading day (T+1).
Your profit amount will get credited to your balance on the nexttrading day as per SEBI guidelines (i.e. T+1 day).
Margin is the money you borrow from Dhani Stocks to trade instocks. With the margin feature on Dhani Stocks, you are ableto buy stocks for as low as 12% to 15% of the total value of thestocks.
You can try searching for your issue. Alternatively you can raiseticket with us. Our customer support will help you in no time
Contact :022-61446300
Email : helpdesk@dhani.com
Account Opening = Rs. 0DP Annual Maintenance Charge (AMC) = Rs. 0Brokerage = Rs. 0 for Equity Delivery,= Rs. 15 per order for F&O, Currency and CommodityDerivatives
Regulatory & Statutory charges, penalties, and GST is extraand depends on the type of order
Also, you can know all about our charges in My Trading Plansection in detail.
Select the button below to go to My Trading Plan page.
As per exchange guidelines, you can buy and sell a stock withina certain range. This range is displayed to you when you’re placing a buy or sell limit order.
As per SEBI guidelines, the money will get credited to yourDhani Stocks Balance 2 working days after your transaction(T+2 days)
You can try searching for your issue. Alternatively you can raiseticket with us. Our customer support will help you in no time
Contact :022-61446300
Email :helpdesk@dhani.com
Currently, opening a stocks account is completely free on Dhani.
This may change in the near future. However, any change inaccount opening charge will be notified to all our users beforeimplementing that update
Most platforms charge an annual maintenance charge (AMC)for the demat account. On Dhani Stocks, we do not have anyAMC
You can try searching for your issue. Alternatively you can raiseticket with us. Our customer support will help you in no time
Contact :022-61446300
Email : helpdesk@dhani.com
You can Buy/Sell options on Dhani Stocks
Your F&O can get rejected if :
Trading is blocked when a future/option is found to be risky. Afuture/option maybe considered risky in any of the followingreasons :
To sell an options contract, you’ll need to maintain a fixedmargin balance in your account. This amount is determined bythe exchange. If you’re unable to sell your options contract,please add money into your Dhani Stocks account to restoreyour margin balance.
All calculations depends upon your existing position in theunderlying:
There are 2 types of options:
Call options (also called CE) give you the right ( no obligation)to buy an option contract
Put options (also called PE) give you the right (not obligation) tosell an option contract.
An option chain, also known as option matrix, is a list of all theoption contracts available for a given security. It shows all listed puts, calls, expiry dates, strike prices and volume and pricinginformation for a single underlying asset and within a givenmaturity period. Option chains are categorized by expiry dateand segmented as calls and puts.
Lot Size : Every option has a lot size, which variesfrom stockto stock. For example, IDFC bank’s options have a lot size of19,000 shares, whereas NIFTY’s index options have a lot sizeof 75 shares.
Expiry Date :Every stock/index option has an expirydate. It isthe last date on which a holder can exercise their right to buy orsell their options contracts.
Strike Price :Strike price is the price in a contractat which itsunderlying stocks can be bought or sold. The strike price for acall option is the price at which these underlying stocks can bepurchased (on or before expiry). In put options trading, it refersto the price at which these underlying stocks can be sold (on orbefore expiry).
Premium :Options themselves don’t have an underlying value.Accordingly, an option’s premium is the total amount of moneyan investor has to pay to purchase an option.
All options have weekly and monthly expiry contracts. Weeklyoptions expire on Thursdays, and monthly options expire on thelast Thursday of every month.
Note: In case a Thursday happens to be a trading holiday, anyoption contract/s set to expire on said Thursday will expireinstead on the day before, i.e., Wednesday.Open interest (OI) is the total number of contracts held bytraders. Open interest excludes exercised and expiredcontracts. For example, if on a certain day, 3 traders are holding10 lots of contracts, then the open interest for that day would be30.
Volume is the total number of options traded between buyersand sellers each day. In the options segment, for every buyer,there is a seller. So, if on a certain day, a buyer buys 10 lots ofan option from a seller, then the volume of that option for theday will be 10.
The liquidity of an option is determined using open interest (OI)and volume. These metrics help measure the activity andinterest of traders in a given option. Therefore, options with lowvolume and open interest will have fewer buyers and sellers,and therefore, lesser liquidity.
The futures and options order will be rejected if the client hashit the client wise position limit. As per exchange the Client wiseposition limit refers to the highest number of options or futures contracts a client is allowed to hold on one underlying stock.
You can try searching for your issue. Alternatively you can raiseticket with us. Our customer support will help you in no time
Contact :022-61446300
Email : helpdesk@dhani.com
Off market transactions will show up in your holdings after itreflects in your demat account.
It takes 2 days from the date of transaction (T+2 days). You willbe able to access it from the 3rd working day.
It will reflect on the execution date. After the delivery date it willstart reflecting in your holdings.
Effective from 18 Feb 2021, as per CDSL guidelines, you haveto enter TPIN and OTP received on your registered mobilenumber to verify your holdings before selling. The verificationwill be valid for 1 day post which you need to verify yourholdings again before selling.
You can try searching for your issue. Alternatively you can raiseticket with us. Our customer support will help you in no time
Contact :022-61446300
Email :helpdesk@dhani.com
Realised returns is the return you have made after actually and unrealised returns?selling your stocks.
Unrealised return, on the other hand, is the return you canmake if you sell your stocks.
In intraday trading, each open position should be squared off by3:20 PM. If it’s a system square-off, there will be a charge perposition.
Hence, we recommend planning the square-off for your openintraday positions well in advance.
Follow the steps below to convert your intraday position todelivery:
No. Once you verify via TPIN by CDSL, it only verifies yourexisting holdings so that you can place your sell orderwhenever you want in a secure manner.The approval is valid for 1 day for your Demat account afterwhich you will require to verify again.We assure you that no sell order will be placed without yourapproval.
Effective from 18 Feb 2021, you have to enter TPIN and OTPreceived on your registered mobile number to verify yourholdings before selling. The verification will be valid for 1 day.
Yes, TPIN only verifies your existing holdings in your demataccount for 1 day. Any new addition of stocks/holdings in dematwill require verification via TPIN by CDSL.
If you buy a stock today, it will reach your demat account in 2working days.
You may cancel your holdings verification at any time during theday. However, if you do this after market hours, then holdingsverification will only be canceled for the next trading day.
You can try searching for your issue. Alternatively you can raiseticket with us. Our customer support will help you in no time
Contact :022-61446300
Email :helpdesk@dhani.com
Yes, you can cancel or modify your order before the order getsexecuted on the exchange.
On the account details page, you will see the DPIDYour DP ID is your DEMAT account number
Closing balance is the amount available in your Dhani StocksBalance at the end of the day after all credit and debittransactions.
Your closing balance can be different from your balanceavailable to invest or withdrawable balance.
If you have negative balance, we recommend going throughyour transaction history to understand why.
To do this:
When you place an order, we block some extra amount (knownas ‘margin’) to make up for the fees you might be charged.However, the actual charges can be equal to or greater thanthis amount (margin). Exact charges are known only after thebill is posted after market hours. That is when your balance canchange.
We also recommend checking if your balance has changed dueto some of your orders that might have got executed. To do this,check your transaction history.
As per SEBI guidelines, funds kept in Dhani Stocks Balance forover 30 or 90 days are released to users after the completion ofthe settlement period (30 or 90 days) chosen by the user when creating a Dhani Stocks account. This is known as RAA payout(also known as stock payout & quarterly refund or monthlyrefund).
You can try searching for your issue. Alternatively you can raiseticket with us. Our customer support will help you in no time
Contact :022-61446300
Email :helpdesk@dhani.com
At the time of processing your withdrawal request, your DhaniStocks balance was lesser than the requested amount. It maybe due to any of the following reasons:
Although your pending credits might appear in your DhaniStocks Balance, some transactions can take longer to settle.
Stock sell amount takes about 2 working days to settle.
You can try searching for your issue. Alternatively you can raiseticket with us. Our customer support will help you in no time
Contact :022-61446300
Email :helpdesk@dhani.com
Dhani Stocks supports adding money viaNetbanking from all majors banks in India. Ifyou're still facing issues, it may be due to one ofthe following reasons:
If your issue is not listed above, please contactus with a screenshot of the error message andwe'll help you out.
No, you cannot add money through your debitcard, credit card, or wallet.
As per SEBI regulations, all your investmentsmust be made through your verified bankaccount only.
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Call us: 0124-6555-555 Email us: helpdesk@dhani.com For further details About us, products, Polices and Grievance Redressal mechanism please visit www.dhanistocks.com
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